At Pata Sudaka Surf Trips, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when booking our services or interacting with our website, social media channels, and communication platforms.
1. Information We Collect
We collect personal data to ensure we can provide you with the best possible surf camp experience. This includes:
Contact Information: Name, email address, phone number, and mailing address.
Booking Details: Information related to your booking, including accommodation preferences, dates, and package selections.
Payment Information: Credit card details, billing addresses, and transaction history.
Surfing Preferences: Experience level, equipment needs, and any preferences shared through our website or communication channels.
Communication Data: Information you provide when you contact us through email, social media, or any chat function on our website.
2. How We Use Your Information
We use the information collected for:
Processing Bookings: To confirm reservations and provide personalized experiences based on your preferences.
Communication: Sending booking confirmations, updates, and promotional materials (with your consent).
Improving Services: Using feedback and behavior data to enhance our offerings and your experience.
Payment Processing: Safeguarding your transactions with secure payment gateways.
3. How We Share Your Information
We do not sell or share your personal information with third parties except in the following cases:
Service Providers: We may share data with trusted third-party partners who assist with our business operations (e.g., payment processors, email marketing services).
Legal Requirements: If required by law or legal process, we may disclose your information to authorities.
4. Security of Your Information
We use appropriate administrative, technical, and physical measures to safeguard your personal information. This includes secure servers, encrypted transactions, and restricted access to sensitive data.
5. Your Rights
You have the following rights concerning your data:
Access & Correction: Request access to the information we hold about you or correct inaccuracies.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Deletion: Request the deletion of your data, subject to legal or business retention needs.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but this may affect certain functionalities of our site.
7. Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
